United Airlines has apologised to a Muslim chaplain who said she was denied an unopened can of soft drink on an affiliated US domestic flight by an attendant who said it could be used as a weapon.
The US airline also said in a statement on Wednesday that the flight attendant had been banned from serving its customers.
United launched an investigation after Tahera Ahmad, Northwestern University associate chaplain, complained about the incident last week in social media posts that went viral.
Ahmad, who wore a headscarf aboard a flight from Chicago to Washington that was operated by Shuttle America for United, said in a Facebook post the flight attendant had discriminated against her when she was denied an unopened can of Diet Coke.
Ahmad’s description of the incident touched off a social media storm, including a Twitter campaign at #UnitedforTahera, which garnered global support and a call by many to boycott the airline.
Ahmad did not immediately respond to a request for comment on Wednesday.
The attendant cited “security reasons,” saying the beverage could be used as a weapon, yet gave the man sitting next to Ahmad an unopened can of beer.
The US airline also said in a statement on Wednesday that the flight attendant had been banned from serving its customers.
United launched an investigation after Tahera Ahmad, Northwestern University associate chaplain, complained about the incident last week in social media posts that went viral.
Ahmad, who wore a headscarf aboard a flight from Chicago to Washington that was operated by Shuttle America for United, said in a Facebook post the flight attendant had discriminated against her when she was denied an unopened can of Diet Coke.
Ahmad’s description of the incident touched off a social media storm, including a Twitter campaign at #UnitedforTahera, which garnered global support and a call by many to boycott the airline.
Ahmad did not immediately respond to a request for comment on Wednesday.
The attendant cited “security reasons,” saying the beverage could be used as a weapon, yet gave the man sitting next to Ahmad an unopened can of beer.
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